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INFORMACIÓN SOBRE PEDIDOS

Vestidos de novia


When ordering your gown with us, we offer three options based on your wedding timeframe and gown vision. These Made to Order Standard Size or Made to Order Customised or Ready to Wear. If your wedding is less than 6 months away and you want a Customised MTO gown, for an additional fee we can fast track some gowns with priority. No matter if your wedding is next month, or next year, we have you covered with options.

Our Made to Order gowns are made specifically to your order, we don’t mass produce. Our timelines are 5 months for a standard size gown and 6 months for a customised gown. We also have a highly curated offering of Ready to Wear gowns on hand for our last-minute brides that can be shipped in 3-5 days.

We started GRACE with a mission to make wedding dress shopping easy. Refer to our simple table to learn about the key features of each option to help determine which path will suit you best.

Please note, not all styles are available in all options due to each gowns complexity and design so it’s best to refer to the gown product page determine if a specific gown is the one for you.

WEDDING DATE
IS IN:
MTO CUSTOMISED PRIORITY
MTO STANDARD
MTO CUSTOMISED
LISTA PARA USAR
6 + MONTHS
5.5 +
MONTHS
10 WEEKS-5 MONTHS
LESS THAN 10 WEEKS
WEDDING DATE
IS IN:
MTO CUSTOMISED PRIORITY
MTO STANDARD
MTO CUSTOMISED
LISTA PARA USAR
6 + MONTHS
5.5 + MONTHS
10 WEEKS - 5 MONTHS
MENOS DE 10
SEMANAS


Made to Order
Standard

Our most popular option; your gown will be handmade to your standard dress size (XS-XXXL). Your wedding date must be more than 5.5 months away to order a Made to Order Standard gown

 

GOWNS

You can use the filter on the Made to Order collection to order our Standard Size gowns

 

TAMAÑO

Handmade to your standard dress size and 155cm shoulder-to-floor height

 

MEDICIONES DEBIDAS

Toma las medidas antes de hacer el pedido para determinar tu talla de vestido

 

TASA ADICIONAL

N/A

 

ORDER TIMEFRAME

Ships in 5.5 months

 

CAMBIO DE MENTE

You have up to 7 days after your purchase to change your mind

 

CANCELACIÓN DE PEDIDOS

You can cancel your order and receive a refund up to 7 days from your purchase date, a cancellation fee then applies

 

DEVOLUCIONES Y CAMBIOS**

You can cancel your order up to 7 days after purchase. After this you cannot return or exchange your gown as it has gone into production

 

FECHA DE ENVÍO

Your gown is shipped 5 months after your purchase


Made to Order
Customised

Your gown will be handmade to your size ranges and height with the option to customise some elements of your gown. Your wedding date must be more than 6 months away to order a Made to Order customised gown

 

GOWNS

Use the filter on the Made to Order collection to order our Customised gowns

 

TAMAÑO

Hecho a mano según sus rangos de tamaño* y la altura de los hombros al suelo

 

MEDICIONES DEBIDAS

6 meses antes de la fecha de la boda (esto se llamará su fecha de bloqueo)

 

TASA ADICIONAL

€200 EUR

 

ORDER TIMEFRAME

Ships in 6 months

 

CAMBIO DE MENTE

You have up to your "Lock in Date" which is 6 months before your wedding to change your mind

 

CANCELACIÓN DE PEDIDOS

If you cancel your order within 30 days of purchase a cancellation fee applies

 

DEVOLUCIONES Y CAMBIOS**

Refund and Exchanges are permitted up to 6 months before your wedding date. After this you cannot return or exchange as your gown has gone into production

 

FECHA DE ENVÍO

De 6 a 8 semanas antes de la fecha de la boda


Listo para usar

 

In stock & handmade to a standard dress size (XS-XXXL) ready for immediate delivery. Any bride can order a RTW gown. This is the only option for a wedding date less than 10 weeks away

 

GOWNS

You can order any gown in the Ready to Wear collection

 

TAMAÑO

Fabricado a mano con una talla estándar y una altura de 155 cm del hombro al suelo

 

MEDICIONES DEBIDAS

Toma las medidas antes de hacer el pedido para determinar tu talla de vestido


TASA ADICIONAL

€100 EUR

ORDER TIMEFRAME

Ships 2-3 business days when in stock


CAMBIO DE MENTE

Si cambias de opinión, podrás optar a un cambio o a una nota de crédito

 

CANCELACIÓN DE PEDIDOS

Si cancela su pedido antes de recibir la bata, tendrá derecho a un cambio o a una nota de crédito

 

DEVOLUCIONES Y CAMBIOS**

No puede recibir un reembolso en efectivo, sólo un cambio o una nota de crédito


FECHA DE ENVÍO

3 to 5 business days after ordering


¿QUÉ ES UN RANGO DE TALLAS?

A es un rango de 5 cm dentro del cual se encuentran sus medidas y se toman en cuatro áreas diferentes del cuerpo para determinar el mejor ajuste para su forma. Por ejemplo, una novia puede medir un busto XL, una parte inferior del busto L, una cintura XL y una cadera M, y nosotros confeccionamos su vestido según el rango de tallas correcto en cada zona.

POLÍTICA DE DEVOLUCIONES**

Consulte nuestra página de devoluciones y cambios para obtener más información sobre nuestra política de devoluciones.